Improving services to citizens while making the most of resources Drawing upon Wincere’s considerable private sector expertise, we are well qualified and equipped to enhance the effectiveness and efficiency of public agencies, which, in turn enables agencies to better manage and fulfill their mission to the public. Wincere’s overarching goal is to help public sector organizations utilize information technology to improve services to citizens while making the most of their resources. Our experience and close knowledge of what drives these agencies differentiates us from other firms: we have a thorough understanding of regulatory requirements around hiring, human resource management, vendor selection, procurement, oversight, and other legislative mandates. Key services offered to public sector agencies:

• Feasibility studies
• Procurement process
• Oversight services
• Implementation services
• Management consulting services
• Technology consulting services

Feasibility studies: Wincere supports feasibility analyses of IT initiatives through development of solution alternatives that include recommendations, Project Management (PM) plan, Risk Assessment (RA), and Financial Analysis (FA). The purpose of a feasibility study is to identify the likelihood of one or more solutions meeting the agency’s stated requirements. In other words, if an agency is unsure whether a solution will deliver the outcome it wants, then a project feasibility study will help gain that clarity. What we undertake and deliver:

• Research the specified business problem or opportunity
• Document the business requirements for a solution
• Identify all of the alternative solutions available
• Review each solution to determine its feasibility
• List all risks and issues for each solution
• Recommend a preferred solution for implementation
• Document the results in a feasibility report

The outcome of the Feasibility Study is a confirmed solution for implementation. Procurement process support: Wincere fully understands the complex rules governing public agencies procurement of IT services. Our team can help agencies understand and articulate the requirements through a Request for Proposal (RFP) development and vendor selection; successful IT implementations depend on the quality of the RFP. Our IT systems and security experts will assist public sector organizations in developing a customized RFP document which outlines the necessary requirements, specifications, systems and feature sets. Our RFP development services ensure the organization’s needs are articulated in a way as to make it possible for a solution provider to reply with a meaningful response. A well-architected RFP describes your needs and existing situation thoroughly and accurately, helping to maximize the chance that all of the proposals you ultimately receive will be as worthy of consideration. Procurement services will address your needs by:

• Developing a high quality RFP reflecting your system specifications and functional requirements
• Proposal evaluation and scoring
• Vendor selection
• Price negotiation
• Vendor onboarding

Oversight services To ensure that IT vendor services are in alignment with agreed upon terms and conditions, we conduct contract oversight of the statement of work. We investigate the performance and risks based on standards and best practices in the industry such as PMI, CMM, IEEE etc. Our process involves interviews with various project sponsors, stakeholders, and key members of the project team. During the engagement we will refine our understanding, validate our findings, and focus on identifying improvements and solutions to increase project success, minimize risks, and project costs. In order to ensure that we verify and validate, we first seek to understand or potentially refine or build the appropriate requirements for the system as well as establish or refine the appropriate practices and processes to ensure that we maximize the utilization of an outsourced provider or team that is responsible for systems development. These practices and processes can range from requirements elicitation and management, change management, quality management, and systems deployment. We start with an assessment of a system or a product lifecycle to which the solution will be built. This includes a review of various project artifacts that include items such as project charter, project plans, business case, requirements document, test plan, and configuration management plan. Implementation services : Additionally, Wincere assists public sector clients with Program Governance, Business Modeling, Architecture and Design, Development, Testing, Deployment, Release Management, Configuration Management, and Organizational Change Management . Management consulting services:

• Business Process Performance Management Services
• Financial services
• Compliance

Technology consulting services:

• Application services Oracle/PeopleSoft SAP Hyperion FileNet
• System integration services
• Portfolio, program and Project Management (PM) services
• Business analytics and DW
• Business modeling and analysis
• Custom development
• Quality assurance services (IV&V, testing)